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Frequently Asked Questions
Do I need to come to your office for the appointment?
No, we currently do all of our appointments telephonically.
Is this a Zoom or Skype call?
We do most of our appointments via a regular phone call. If you would like to request a video call for your appointment, please call or email us.
Will the nurse call me for the appointment, or do I need to call you?
The nurse practitioner will call you at the scheduled time.
When will I receive my card in the mail?
Provided you have sent us the documents required to process your registration, within five weeks. We do not mail the cards out, the state does. We will send you a temporary card when the registration is completed, you should receive your card in the mail before that temporary expires.
What documents do I need to send you?
The state requires two documents be uploaded when processing a registration.
1: A valid form of ID. (MA driver's license, Passport, Military ID.)
2: A state-approved secondary proof-of-residency document. (Car registration, utility bill, etc.)
Are there any other fees when obtaining a medical card?
No, the card itself is technically free. The price is for the cost of the appointment with the nurse practitioner. There are no other fees to obtain a medical card. (The state does charge $10 to replace a lost/stolen card.)
How long does the medical card last for?
Both the certification and registration for the medical card last for one year. There are two separate dates, and they are tracked/updated differently.
Certification Date: The date the nurse certifies you, usually the day of your appointment. (Not shown on the card.)
Registration Date: The date the registration application is approved by the state. This is the expiration date shown on the card itself.
How long is the appointment?
Generally, we schedule first-time certifications for a 40-minute appointment. Recertifications are scheduled for 20 minutes. They do not have to take that long, but we try to make sure there is enough time if a patient has questions or needs extra help.
Can you print out my temporary card and mail it to me after my appointment?
No, we do not offer printing or mailing services. We email out temporary cards to patients when they are generated, the patient is responsible for printing them out.
Can obtaining a medical card negatively affect my job, my gun license, etc.?
If you have specific questions regarding the legal implications of obtaining a medical marijuana card, we would ask that you consult an attorney. We are not qualified to offer advice outside of a medical capacity.